Shipping policy
At Cleaningbrush.in, we are committed to delivering your orders safely and on time across India.
🚚 Shipping Coverage
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We ship to most serviceable pin codes across India.
💸 Shipping Charges
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Free shipping on prepaid orders.
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Any applicable charges for Cash on Delivery (COD) orders will be shown at checkout.
⏱ Order Processing Time
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Orders are processed within 1–2 business days after confirmation.
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Orders placed on Sundays or public holidays will be processed on the next working day.
📦 Estimated Delivery Time
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Orders are typically delivered within 4–7 business days, depending on location.
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Remote or non-metro areas may take additional time.
🔄 Delivery Attempts
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Our courier partners will make 2–3 delivery attempts.
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Failed deliveries due to customer unavailability or incorrect address may result in RTO (Return to Origin).
🚫 RTO / Undelivered Orders
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COD orders that are returned due to failed delivery may not be re-shipped.
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Prepaid orders will be refunded (if applicable) after the product is returned to us, as per our Refund Policy.
📍 Address & Contact Details
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Customers are responsible for providing accurate address and phone details.
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We are not responsible for delays or non-delivery caused by incorrect information.
📦 Damaged or Missing Items
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If your package arrives damaged or opened, please do not accept it and contact us immediately.
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If accepted, issues must be reported within 24 hours of delivery with photos/videos.
📞 Support
For any shipping-related queries, please contact our customer support via WhatsApp or email.